Support

Frequently Asked Questions

Where should registered users go to log in to CAS SciFindern?
Registered users should log in with their username and password at https://scifinder-n.cas.org. To enable access outside of your IP range (i.e., off campus), this URL should be provided on your library website via proxy. For easy access, your research community should bookmark this URL in their preferred web browser.

Is there a different registration URL for CAS SciFindern if we previously purchased CAS SciFinder®? 
No, your registration URL for CAS SciFindern is identical to the registration URL for CAS SciFinder.

Do existing CAS SciFinder users need to register for CAS SciFindern?
No, registered CAS SciFinder users can access CAS SciFindern with their existing username and password.

Where should new users in my research community go to register for CAS SciFindern?
Please share the registration URL provided in your Welcome to CAS SciFindern email. To enable access outside of your IP range (i.e., off campus), the URL should be provided on your library website via proxy. 

What information is required for new users to register?
New users must provide their first and last name and their organization-issued email address. 

How is CAS SciFindern access limited to the research community at my organization?
Access is restricted to locations within the IP range that you set for your organization (IP address authentication). However, by providing the registration and log in URLs via proxy, your research community can register and use CAS SciFindern from any location.

IP address authentication has been lifted until January 31, 2022 to give researchers more convenient access during the COVID-19 pandemic. Registered users can temporarily access CAS SciFindern outside of your IP range and without proxy. New users must register within your IP range or via proxy.

Where do I go to set up full-text customizations (e.g., linking, journal lists)?
To access administrative features, sign in to the CAS Customer Portal (https://customer.cas.org/).

How should I list CAS SciFindern on our library website?
In addition to the registration and log in URLs, we recommend including the following:

  • Name: CAS SciFindern
  • Description: CAS SciFindern is the latest scientific information solution from CAS, a division of the American Chemical Society. In addition to the reference, substance, reaction and supplier content found in CAS SciFinder®, CAS SciFindern includes relevance-ranked results, step-by-step procedures and protocols, citation mapping, biosequence searching, retrosynthetic analysis, patent landscape mapping, touch-screen enabled structure drawing and much more—all accessible in a simple, easy-to-use interface.

If a superscripted “n” on SciFinder is not possible, please hyphenate (i.e., “CAS SciFinder-n”). Examples of terms that should be removed from your website listing and promotional materials include:

  • SciFinder Scholar
  • Chemical Abstracts Service
  • SciFinder database
  • SciFinderN
  • SciFinderN
  • SciFinder_n
  • Scifinder

Do you have any materials that I can use to promote CAS SciFindern at my organization?
Yes! Feel free to request CAS SciFindern logos and graphics to use on your website and social media channels.

Where can I find CAS SciFindern training materials?
For on-demand support materials, refer to CAS SciFindern Training and the in-product Help.

Where can I find the latest technical information about CAS SciFindern (e.g., system requirements, What’s New)?
This information can be found in the About SciFindern section of the in-product Help.

When can my research community access CAS SciFindern?
CAS SciFindern can be accessed at any time. There are no scheduled downtimes for system maintenance.

Are there any limits to how CAS SciFindern can be used?
CAS SciFindern must be used solely for academic research. For additional information, refer to the CAS SciFindern Terms of Use for Academic Users

Can CAS SciFindern benefit researchers who are not in the chemistry department?
Yes! CAS SciFindern covers the scientific literature well beyond chemistry (e.g., engineering, medicine, materials), including all of the biomedical literature in PubMed (from the National Center for Biotechnology Information), and new Biosequence Searching will be particularly relevant to biologists. Feel free to share this resource across your organization.

Who should I contact if I have additional questions?
Please see our FAQs for CAS SciFindern and academic researchers or contact the CAS Customer Center.

Contact CAS

Let us know how we can best serve you.