CAS Customer Center
Contact the CAS Customer Center if you have questions or need additional information about any CAS product or service. For example, product features, account set-up or access, or formulating a search strategy, etc.
CAS Customer Center:
| Hours: | 8 a.m. - 6 p.m. Monday - Friday, U.S. Eastern Time Option 2: General information or account-related questions* Option 3: Assistance with search strategies, database content or using a product Option 4: Technical assistance with software setup, installation and configuration |
| Phone: | 1-800-753-4227 (North America) +1-614-447-3731 (outside North America) |
| Fax: | 1-614-447-3751 |
| E-mail: | help@cas.org |
*Many organizations have a library or information group that can also answer a basic question of whether access to a particular CAS product is already available at the organization.
| Mailing Addresses: (general correspondence) CAS P.O. Box 3012 Columbus, OH 43210-0012 U.S.A. |
(overnight packages) CAS 2540 Olentangy River Road Columbus, OH 43202 U.S.A. |
ACSI
Customers and interested parties in the following locations can contact their regional ACSI office.
- China
- India
- Japan
- Asia Pacific (excluding China, India, Japan)
Media Enquiries
Please contact Tina Tomeo (cas-pr@cas.org)
Call CAS toll-free from outside U.S.
| Belgium | 0800-17706 |
| Denmark | 8001-7496 |
| Finland | 0800-1-159826 |
| France | 0800-90-10-63 |
| Germany | 0800-8168620 |
| Israel | 180-941-6058 |
| Italy | 800-871600 |
| Mexico | 001-800-753-4227 |
| Netherlands | 0800-022-3842 |
| Norway | 800-15981 |
| Republic of Ireland | 1800-55-7560 |
| Spain | 900-97-1189 |
| Sweden | 020-79-7444 |
| Switzerland | 0800 89 0445 |
| UK | 0808-234-7359 |
For people in countries not listed, dial your local Sprint access number, then ask for or dial 800-753-4227.
In countries where toll-free phone is not available, use +1-614-447-3731.