Contact CAS

CAS Customer Center

Contact the CAS Customer Center if you have questions or need additional information about any CAS solution or service. For example, product features, account set-up or access, or formulating a search strategy, etc.

CAS Customer Center:

Hours 8 a.m. - 6 p.m. Monday - Friday, U.S. EST

1 800.753.4227 (North America)

+1 614.447.3731 (outside North America)

Once connected please select:

Option 2 for general information, technical support, or account-related questions*
Option 3 for assistance with search strategies, database content, or using a product.



*Many organizations have a library or information group that can also answer a basic question of whether access to a particular CAS product is  already available at the organization.

Mailing Addresses:
(general correspondence)
P.O. Box 3012
Columbus, OH 43210-0012
(overnight packages)
2540 Olentangy River Road
Columbus, OH 43202


Customers and interested parties in the following locations can contact their regional ACSI office. 

Media Enquiries

Please contact Tina Tomeo (

Visitors to the CAS Campus

Consult this map and directions if you are visiting the CAS campus.

Contact CAS

Let us know how we can best serve you.