Contact

CAS Customer Center

Contact the CAS Customer Center if you have questions or need additional information about any CAS product or service. For example, product features, account set-up or access, or formulating a search strategy, etc.

CAS Customer Center:

Hours: 8 a.m. - 6 p.m. Monday - Friday, U.S. Eastern Time
Option 2: General information or account-related questions*
Option 3: Assistance with search strategies, database content or using a product
Option 4: Technical assistance with software setup, installation and configuration
Phone: 1-800-753-4227 (North America) +1-614-447-3731 (outside North America)
Fax: 1-614-447-3751
E-mail: help@cas.org


*Many organizations have a library or information group that can also answer a basic question of whether access to a particular CAS product is  already available at the organization.
 

Mailing Addresses:
(general correspondence)
CAS
P.O. Box 3012
Columbus, OH 43210-0012
U.S.A.
(overnight packages)
CAS
2540 Olentangy River Road
Columbus, OH 43202
U.S.A.

ACSI

Customers in the following countries can contact their regional ACSI office. 


Media Enquiries

Please contact Tina Tomeo (cas-pr@cas.org)


 

Call CAS toll-free from outside U.S.

Belgium 0800-17706
Denmark 8001-7496
Finland 0800-1-159826
France 0800-90-10-63
Germany 0800-8168620
Israel 180-941-6058
Italy 800-871600
Mexico 001-800-753-4227
Netherlands 0800-022-3842
Norway 800-15981
Republic of Ireland 1800-55-7560
Spain 900-97-1189
Sweden 020-79-7444
Switzerland 0800 89 0445
UK 0808-234-7359


For people in countries not listed, dial your local Sprint access number, then ask for or dial 800-753-4227.

In countries where toll-free phone is not available, use +1-614-447-3731.

Contact CAS

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