CAS Customer Center
Contact the CAS Customer Center if you have questions or need additional information about any CAS solution or service including product features, account inquiries, set-up or access, formulating a search strategy, etc. If you are outside of North America, scroll down to select your region.
Hours: Monday 8:00 a.m. – Friday 12:00 a.m. EST (midnight)
Phone: 1 800.753.4227 (North America), +1 614.447.3731 (if calling outside of the United States)
Live Chat: Only for access, technical, or account-related issues.