CAS Customer Center
Contact the CAS Customer Center if you have questions or need additional information about any CAS solution or service including product features, account inquiries, set-up or access, formulating a search strategy, etc. If you are outside of North America, scroll down to select your region.
Your privacy is important to CAS. More detail about how we use your information is in our privacy policy.
Hours: 8:00 a.m.- 12:00 a.m. (midnight) EST Monday – Friday
+1 (800) 753-4227 (North America)
+1 (614) 447-3731 (if calling outside of the United States)
Customer sales and support outside of the Americas
Please select your region below to see contact information.
Contact the Asia Pacific Customer Center if you have questions or need additional information about any CAS solution or services. This includes product features, account inquiries, set-up, access, formulating a search strategy, and all other inquiries.
(Asia Pacific encompasses all countries in this region except China, India, and Japan.)
Asia Pacific Regional Support:
Regional Phone Number: +65 3125 2705
Australia Phone Number: +61 2 8550 2646
Republic of Korea Phone Number: +82 70 4732 6766
Email: apachelp@acs-i.org
Location:
ACS International, Ltd
6 Temasek Boulevard, #23-01A
Suntec Tower Four
Singapore 038986
ACSI in China
Caroline Ma
General Manager
Phone: +86-10-62508026/7
Email: china@acs-i.org
Location:
ACS International Ltd. Beijing Representative Office
Unit 11-08, Tower B, Raycom InfoTech Park
2 Kexueyuan Nanlu, Haidian District
Beijing, China 100190
Jyoti Singh, PhD
Managing Director
Email:jsingh@acs-i.org
Location:
ACS International India Pvt Ltd.
Baner One -1st-3rd Floor
S. No. 23, Near Baner-Pancard Club Rd.
Pune 411045
Maharashtra, INDIA
ACSI in Japan
Chiharu Isobe
Country Manager
Phone: +81-3-5456-5696
Email: cisobe@acs-i.org
Location:
ACS International Ltd. Japan Office
2-11-1 Chiyoda-ku, Nagata-cho
Tokyo 100-6162
Japan
www.cas.org/ja
Customer Sales & Support in EMEA
All customers in Europe, the Middle East, and Africa can contact the EMEA Customer Center.
8.30 a.m. - 5.00 p.m. (CET) Monday - Friday
+49 721 95 883 155