Support

Frequently Asked Questions

Do I need to register for CAS SciFindern if I previously registered for CAS SciFinder®?
If your organization purchases CAS SciFindern, you can access it with your existing username and password.

Where should I go to register if I am new to CAS SciFindern?
The CAS SciFindern registration link should be available on your organization’s library website. If you are unable to find the link, contact your organization’s librarian or the CAS Customer Center.

What information is required for me to register?
New users must provide their first and last name and their organization-issued email address. 

Where should I go to log in to CAS SciFindern?
Log in with your username and password via the link provided on your organization’s library website. 

Can CAS SciFindern benefit researchers who are not in the chemistry department?
Yes! CAS SciFindern covers the scientific literature well beyond chemistry (e.g., engineering, medicine, materials), including all of the biomedical literature in PubMed (from the National Center for Biotechnology Information), and new Biosequence Searching will be particularly relevant to biologists. Feel free to tell your colleagues and collaborators in the life sciences and beyond about CAS SciFindern.

Where can I find the latest technical information about CAS SciFindern (e.g., system requirements, What’s New)?
This information can be found in the About SciFindern section of the in-product Help.

When can I access CAS SciFindern?
CAS SciFindern can be accessed at any time. There are no scheduled downtimes for system maintenance.

Are there any limits to how CAS SciFindern can be used?
CAS SciFindern must be used solely for academic research. For additional information, refer to the CAS SciFindern Terms of Use for Academic Users

Where can I find CAS SciFindern training materials?
New users should start with the Quick Reference Guide. For additional on-demand support materials, refer to CAS SciFindern Training and the in-product Help.

Who should I contact if I have additional questions?
Please see our FAQs for CAS SciFindern and academic key contacts or contact your organization’s librarian or the CAS Customer Center.

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