CAS Customer Center

Contact the CAS Customer Center if you have questions or need additional information about any CAS solution or service including product features, account inquiries, set-up or access, formulating a search strategy, etc. If you are outside of North America, scroll down to select your region.

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Hours: 8:00 a.m.- 12:00 a.m. (midnight) EST Monday – Friday

help@cas.org

+1 (800) 753-4227 (North America)

+1 (614) 447-3731 (if calling outside of the United States)

Customer sales and support outside of the Americas

Please select your region below to see contact information.

ACS International Asia Pacific

Contact the Asia Pacific Customer Center if you have questions or need additional information about any CAS solution or services. This includes product features, account inquiries, set-up, access, formulating a search strategy, and all other inquiries.

(Asia Pacific encompasses all countries in this region except China, India, and Japan.)

Asia Pacific Regional Support:
Regional Phone Number: +65 3125 2705
Australia Phone Number: +61 2 8550 2646
Republic of Korea Phone Number: +82 70 4732 6766
Email: apachelp@acs-i.org

Location:
ACS International, Ltd
6 Temasek Boulevard, #23-01A
Suntec Tower Four
Singapore 038986

China

ACSI in China

Caroline Ma
General Manager
Phone: +86-10-62508026/7
Email: china@acs-i.org

Location:
ACS International Ltd. Beijing Representative Office
Unit 10-10, Tower B, Raycom InfoTech Park
2 Kexueyuan Nanlu, Haidian District
Beijing, China 100190

India

Jyoti Singh, PhD
Managing Director
Email:jsingh@acs-i.org

Location:
ACS International India Pvt Ltd.
Baner One -1st-3rd Floor
S. No. 23, Near Baner-Pancard Club Rd.
Pune 411045
Maharashtra, INDIA

Japan

ACSI in Japan

Chiharu Isobe
Country Manager
Phone: +81-3-6205-3034
Email: cisobe@acs-i.org

Location:
ACS International Ltd. Japan Office
2-11-1 Chiyoda-ku, Nagata-cho
Tokyo 100-6162
Japan

www.cas.org/ja

Customer Sales & Support in EMEA

All customers in Europe, the Middle East, and Africa can contact the EMEA Customer Center.

8.30 a.m. - 5.00 p.m. (CET) Monday - Friday

+49 721 95 883 155

EMEAhelp@cas.org

Media enquiries

Rhonda Ross

cas-pr@cas.org