CAS Frequently asked questions

Question 1

What is CAS and what do we do?

Answer

CAS is a division of the American Chemical Society (ACS) and is dedicated to the ACS vision of improving people's lives through the transforming power of chemistry. The CAS team of highly trained scientists identifies, aggregates, and organizes all publicly disclosed chemistry information, creating the world's most valuable collection of content that is vital to innovation worldwide. Scientific researchers, patent professionals and business leaders around the world rely on a suite of research solutions from CAS to enable discovery and fuel innovation. CAS is located in Columbus, Ohio.

Question 2

Who do I contact if I have a question or problem?

Answer

The CAS Customer Center is the central source for all inquiries. They can assist with general questions about CAS products and services, account setup and status, billing information, obtaining user documentation, and they can assist in developing search strategies when using CAS products.

Operating hours for the CAS Customer Center are 8am – 12 midnight Monday through Friday (US Eastern Time)

Question 3

What is a CAS Registry Number®

Answer

CAS Registry Numbers (often referred to as CAS RN^® or CAS Numbers) are universally used to provide a unique, unmistakable identifier for chemical substances. A CAS Registry Number itself has no inherent chemical significance but provides an unambiguous way to identify a chemical substance or molecular structure when there are many possible systematic, generic, proprietary or trivial names.

CAS Registry Numbers are used in many other public and private databases as well as chemical inventory listings and, of course, are included in all CAS-produced databases.

Question 4

What is CAS doing with AI?

Answer

CAS is recognized as a leading innovator in developing and applying emerging technologies to advance scientific knowledge management, and AI/ML is the newest frontier in that evolution. CAS is committed to a strategy of pragmatic investment in AI focused on delivering impactful benefits to our customers in three key areas:

Increasing the efficiency of our content aggregation and curation processes

Enhancing our solutions with advanced search and visualization capabilities, as well as new predictive tools that leverage the CAS Content Collection™ to identify novel connections and insights

Enabling our customers’ internal efforts to apply AI within their workflows through CAS Custom Services^SM engagements that provide data, technology, or knowledge management expertise to unlock new opportunities, overcome challenges, and enhance the return on their AI investments.

As a division of the American Chemical Society, CAS is committed to using AI ethically, responsibly, and in alignment with the Society’s vision to improve people’s lives.

Question 5

How can a publication get abstracted/indexed by CAS?

Answer

Our selection team of chemists determines whether a journal meets our editorial criteria for abstracting and indexing in the CAS databases. Publishers interested in having a journal covered in the CAS databases should consult the New Journal Coverage Request page for instructions, or;

Complete and submit the Journal Information Form for journals published online, or
For journals published in print, please send three different and recent issues to

CAS
Acquisitions Dept.
P.O. Box 3012
Columbus, OH 43210
U.S.A.

Question 6

Does CAS provide any open chemical information resources?

Answer

As a specialist in scientific information solutions, CAS has partnered with research organizations around the globe to tackle the evolving and complex challenge of COVID-19. The CAS COVID-19 Resources page provides access to related articles and open source data downloads.

CAS offers Common Chemistry, an open community resource for accessing chemical information. Nearly 500,000 chemical substances from CAS REGISTRY^® cover areas of community interest, including common and frequently regulated chemicals, and those relevant to high school and undergraduate chemistry classes. This chemical information, curated by our expert scientists, is provided in alignment with our mission as a division of the American Chemical Society.

The CAS Source Index (CASSI^SM) Search Tool is another free online resource intended to support researchers and librarians who need accurate bibliographic information. Use this free tool to quickly identify or confirm journal titles and abbreviations for publications indexed by CAS since 1907, including serial and non-serial scientific and technical publications. Locate the bibliographic details you need quickly and easily. Search by Title, Abbreviation, CODEN, ISBN, or ISSN.

The CAS Chemical Safety Library (CSL) is a new open-access platform that streamlines access to hazardous reaction information crowd-sourced from academic, industry and government institutions around the world. Developed and hosted by CAS, visitors can search for hazardous reaction information and contribute new information.

Question 7

Where is CAS located, and do you have directions for visitors?

Answer

CAS is located at:
2540 Olentangy River Road
Columbus, OH

See this map and directions for visitors.