Mike is a CAS Customer Success Specialist, supporting federal accounts in North America. He has 9 years’ experience as a patent search specialist with strong expertise in scientific information retrieval, including chemistry, biotechnology, and materials science. Mike is located near Washington DC and has a Bachelor of Science in Chemistry.
Scott is a Customer Success Specialist based out of Charlotte, NC and covers the southeast and mid-Atlantic US. He joined CAS after working as an intellectual property searcher for CAS IP Services, as well as for the Scientific and Technical Information Library within the U.S. Patent and Trademark Office (USPTO). He started his career as a patent examiner in the coating composition art. Scott holds a Bachelor of Science degree in Chemistry from the University of Arizona.
Darryl French has been a proud member of PIUG for three years. After graduate school in chemistry, he worked as a document analyst and structure editor at CAS with a focus on polymeric materials. After a tenure at CAS of four years, he transitioned to working as a STIC searcher at the USPTO in the electrical engineering and chemical arts areas. Once again after four years, Darryl rejoined CAS as a Customer Success Specialist. For the last four years he has trained in such CAS tools as the CAS SciFinder Discovery Platform, CAS STNext, and CAS Scientific Patent Explorer.
Jim Brown, Jim is presently the Senior Key Account Manager for FIZ Karlsruhe in the U.S. His current duties at FIZ Karlsruhe Inc. include sales, customer trainings, authoring workshop manuals and presentations, and representing FIZ at conferences and exhibits. Jim was on the PIUG Board of Directors from June 2010 to June 2012 in the position of secretary; from June 2012 to June 2016 he served on the PIUG Board of Directors as Vice-Chair.