STN Support

STN LogoSTN Support                                     


What type of support do you need?

Contact the CAS Customer Center for all of your STN software, technical and other support needs.


In North America, contact the CAS Customer Center and STN Helpdesk by phone, email or fax.

Hours

8 a.m. - 8 p.m. Eastern Time (Monday - Friday)

Phone

 

 

 

 

 

1-800-753-4227 (North America)

Option 2
: General information or account-related
questions
Option 3: Assistance with search strategies, database
content, or using a product
Option 4: Technical assistance with software setup,
installation, and configuration 

+1 614-447-3700 (outside North America)

Fax 

1-614-447-3751

E-mail  

help@cas.org

Customers outside of North America should contact their local STN service center.

 

STN News - What's New on STN

 
   July/August, 2015 | Latest New STN Release Features
   Eight New Databases Including MARPAT from CAS for
   Markush Structure Searching
   
   June, 2015 | CAS REGISTRY – 50 Years Strong, 100
   Million Substances Driving Your Research
 
  
 May, 2015 | Conference Overview: PIUG 2015 Annual
   Meeting

 

View or sign-up for STN News e-Newsletter

STN Training

Training Events

    Searching the DWPI Chemistry Resource (DCR)
    database on the new STN platform
      September 24, 9:00am EDT
      September 24, 2:00pm EDT

    MARPAT on new STN
      September 29, 1:00pm EDT

Click here to Register

    STN Patent Forum
      October 12, 9:00am - 4:00pm EDT
      NE PIUG Meeting, New Brunswick NJ

Click here to Register for the STN Patent Forum

Contact Us

E-mail   Phone & Fax
help@cas.org   800-753-4227 (North America)
    614-447-3700 (Worldwide)
    614-447-3751 (Fax)
   

        Information on Chemical Supplier Program