STN Support

STN LogoSTN Support                                     


What type of support do you need?

Contact the CAS Customer Center for all of your STN software, technical and other support needs.


In North America, contact the CAS Customer Center and STN Helpdesk by phone, email or fax.

Hours

8 a.m. - 6 p.m. Eastern Time (Monday - Friday)

Phone

 

 

 

 

 

1-800-753-4227 (North America)

Option 2
: General information or account-related
questions
Option 3: Assistance with search strategies, database
content, or using a product
Option 4: Technical assistance with software setup,
installation, and configuration 

+1 614-447-3700 (outside North America)

Fax 

1-614-447-3751

E-mail  

help@cas.org

Customers outside of North America should contact their local STN service center.

 

STN News - What's New on STN

    March/April 2017 | Latest Release of New STN
    Enhances Search History and Expands Database
    Coverage

    January/February 2017 | 2017 Version of MEDLINE
    is Now Available    
 
    November/December 2016 | PatentPak Content is 
    Rapidly Expanding!
           

View or sign-up for STN News e-Newsletter

STN Training

Training Events
       
      TBA
  
Click here to Register

 

         STN Patent Forum
         May 25, 2017
         Atlanta, Georgia

Click here for more information

Contact Us

E-mail   Phone & Fax
help@cas.org   800-753-4227 (North America)
    614-447-3700 (Worldwide)
    614-447-3751 (Fax)
   

        Information on Chemical Supplier Program