STN Support

STN LogoSTN Support                                     


What type of support do you need?

Contact the CAS Customer Center for all of your STN software, technical and other support needs.


In North America, contact the CAS Customer Center and STN Helpdesk by phone, email or fax.

Hours

8 a.m. - 8 p.m. Eastern Time (Monday - Friday)

Phone

 

 

 

 

 

1-800-753-4227 (North America)

Option 2
: General information or account-related
questions
Option 3: Assistance with search strategies, database
content, or using a product
Option 4: Technical assistance with software setup,
installation, and configuration 

+1 614-447-3700 (outside North America)

Fax 

1-614-447-3751

E-mail  

help@cas.org

Customers outside of North America should contact their local STN service center.

 

STNews - What's New on STN

    April 16, 2014 | New Format Adopted for Taiwanese
    Granted Patent Numbers in CAS Databases

    March 26, 2014 | New STN Platform Enhancements
    Available, Increase Efficiency of Search Workflow

    February 24, 2014 | INFULL and DEFULL Databases
    Now Available via STN Viewer



View or sign-up for STNews e-Newsletter

STN Events

Training

    May 1, 2014
    9:00 am EDT
    STN Patent Forum
    Additional Information

    May 27, 2014
    1:00 pm EDT
    The Secret Life of CAS REGISTRY
    Register here!
          
Tradeshows

Contact Us

E-mail   Phone & Fax
help@cas.org   800-753-4227 (North America)
    614-447-3700 (Worldwide)
    614-447-3751 (Fax)