Contact CAS Customer Center when you have questions or need additional information about STN®, SciFinder® or other CAS products and services. Contact us with your questions, we can help!

 

CAS Customer Center

 

Hours

8 a.m. - 6 p.m. Eastern Time (Monday-Friday)

Phone

1-800-753-4227 (North America)

   Option 2: General information or account-related questions

   Option 3: Assistance with search strategies, database content or using a product

   Option 4: Technical assistance with software setup, installation and configuration

 

+1 614-447-3700 (outside North America)

Fax

1-614-447-3751

E-mail:

help@cas.org

Internet

www.cas.org

 

 

 

FIZ-Karlsruhe (Europe)

 

Hours

8 a.m. - 6 p.m. Central European Time (Monday-Friday)

Phone

+49 7247-808-555

Fax

+49 7247-808-259

E-mail

helpdesk@fiz-karlsruhe.de

Internet

www.stn-international.com

 

 

 

JAICI (Japan Association for International Chemical Information)

 

Hours

9 a.m. - 5:30 p.m. Standard Time (Monday-Friday)

Phone

+81 3-5978-3601 (Technical Service)

+81 3-5978-3621 (Customer Service)

Fax

+81 3-5978-4090

E-mail

support@jaici.or.jp (Technical Service)

customer@jaici.or.jp (Customer Service)

Internet

www.jaici.or.jp

 

 

 

 

Copyright © 2017 American Chemical Society. All Rights Reserved.