CAS Customer Center

Contact CAS Customer Center when you have questions or need additional information about STN, SciFinder, or other CAS products and services.  Contact us with your questions, we can help!

 

CAS Customer Center

 

Hours

8 a.m. - 6 p.m. Eastern Time (Monday-Friday)

Phone

1-800-753-4227 (North America)

   Option 2: General information or account-related questions

   Option 3: Assistance with search strategies, database content, or using a product

   Option 4: Technical assistance with software setup, installation, and configuration

 

+1 614-447-3700 (outside North America)

Fax

1-614-447-3751

E-mail:

help@cas.org

Internet

www.cas.org

 

 

 

FIZ-Karlsruhe (Europe)

 

Hours

8 a.m. - 6 p.m. Central European Time (Monday-Friday)

Phone

+49 7247-808-555

Fax

+49 7247-808-259

E-mail

helpdesk@fiz-karlsruhe.de

Internet

www.stn-international.com

 

 

 

JAICI (Japan Association for International Chemical Information)

 

Hours

9 a.m. - 5:30 p.m. Standard Time (Monday-Friday)

Phone

+81 3-5978-3601 (Technical Service)

+81 3-5978-3621 (Customer Service)

Fax

+81 3-5978-4090

E-mail

support@jaici.or.jp (Technical Service)

customer@jaici.or.jp (Customer Service)

Internet

www.jaici.or.jp

 

 

 

 

Copyright © 2017 American Chemical Society. All Rights Reserved.