Contact CAS

CAS Customer Center

Contact the CAS Customer Center if you have questions or need additional information about any CAS solution or service. For example, product features, account set-up or access, or formulating a search strategy, etc.

CAS Customer Center:

Hours 8 a.m. - 6 p.m. Monday - Friday, U.S. EST

1 800.753.4227 (North America)

+1 614.447.3731 (outside North America)

Option 2: General information, technical support, or account-related questions*
Option 3: Assistance with search strategies, database content, or using a product.



*Many organizations have a library or information group that can also answer a basic question of whether access to a particular CAS product is  already available at the organization.

Mailing Addresses:
(general correspondence)
P.O. Box 3012
Columbus, OH 43210-0012
(overnight packages)
2540 Olentangy River Road
Columbus, OH 43202


Customers and interested parties in the following locations can contact their regional ACSI office. 

Media Enquiries

Please contact Tina Tomeo (

Visitors to the CAS Campus

Consult this map and directions if you are visiting the CAS campus.

Call CAS toll-free from outside U.S.A.
Belgium 0800-17706
Denmark 8001-7496
Finland 0800-1-159826
France 0800-90-10-63
Germany 0800-181-9365
Israel 180-941-6058
Italy 800-871600
Mexico 001-800-753-4227
Netherlands 0800-022-3842
Norway 800-15981
Republic of Ireland 1800-55-7560
Spain 900-97-1189
Sweden 020-79-7444
Switzerland 0800 89 0445
UK 0808-234-7359

In countries where toll-free phone is not available, use +1 614.447.3731.







Contact CAS

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