STN Support

STN LogoSTN Support                                     


What type of support do you need?

Contact the CAS Customer Center for all of your STN software, technical and other support needs.

In North America, contact the CAS Customer Center and STN Helpdesk by phone, email or fax.

Hours

8 a.m. - 8 p.m. Eastern Time (Monday - Friday)

Phone

 

 

 

 

 

1-800-753-4227 (North America)

Option 2: General information or account-related
questions
Option 3: Assistance with search strategies, database
content, or using a product
Option 4: Technical assistance with software setup,
installation, and configuration 

+1 614-447-3700 (outside North America)

Fax 

1-614-447-3751

E-mail  

help@cas.org

Customers outside of North America should contact their local STN service center.

 

STNews - What's New on STN

    March 25, 2013 | SciSearch on STN Now Includes
    New Fields for Finding Grant Information More Easily

    March 22, 2013 | Cooperative Patent Classification
    (CPC) Added to USPATOLD on STN

    March 11, 2013 | JAPIO Will No Longer Be Updated
    from March 2013 Onwards - Current JP Patent 
    Publications Available in JPFULL

View or sign-up for STNews e-Newsletter

Search Tips

Search Tip of the Month

    Incompletely Defined Substances (IDS) in CAS
    REGISTRY

    SciSearch on STN for Funding Organization
    Research

STN Events

Training

    March 26
    1:00 pm EST
    The Secret Life of CAplus
    Register here!

    May 28
    1:00 pm EDT
    Revisiting the Basics of Structure Search on STN
    Register here!
         
Tradeshows

Contact CAS Customer Center

E-mail   Phone & Fax
help@cas.org   800-753-4227 (North America)
    614-447-3700 (Worldwide)
    614-447-3751 (Fax)

5/2/2013 11:44:06 AM