STN Support

STN LogoSTN Support                                     


What type of support do you need?

Contact the CAS Customer Center for all of your STN software, technical and other support needs.


In North America, contact the CAS Customer Center and STN Helpdesk by phone, email or fax.

Hours

8 a.m. - 8 p.m. Eastern Time (Monday - Friday)

Phone

 

 

 

 

 

1-800-753-4227 (North America)

Option 2
: General information or account-related
questions
Option 3: Assistance with search strategies, database
content, or using a product
Option 4: Technical assistance with software setup,
installation, and configuration 

+1 614-447-3700 (outside North America)

Fax 

1-614-447-3751

E-mail  

help@cas.org

Customers outside of North America should contact their local STN service center.

 

STNews - What's New on STN

  February 9, 2015 | Major New STN Release Delivers
  Essential Biomedical and Patent Content to IP
  Professionals
 
  January 26, 2015
| Annual MEDLINE Reload on STN
  Features Enhanced Clinical Trial Information and the
  2015 MeSH Thesaurus

  January 23, 2015
| STN Launches New Pricing
  Option for Information Brokers: Search Service
  Value Pricing


View or sign-up for STNews e-Newsletter

STN Training

Training Events

Contact Us

E-mail   Phone & Fax
help@cas.org   800-753-4227 (North America)
    614-447-3700 (Worldwide)
    614-447-3751 (Fax)
   
        Important Information for Chemical Suppliers