STN Support

STN LogoSTN Support                                     


What type of support do you need?

Contact the CAS Customer Center for all of your STN software, technical and other support needs.


In North America, contact the CAS Customer Center and STN Helpdesk by phone, email or fax.

Hours

8 a.m. - 8 p.m. Eastern Time (Monday - Friday)

Phone

 

 

 

 

 

1-800-753-4227 (North America)

Option 2
: General information or account-related
questions
Option 3: Assistance with search strategies, database
content, or using a product
Option 4: Technical assistance with software setup,
installation, and configuration 

+1 614-447-3700 (outside North America)

Fax 

1-614-447-3751

E-mail  

help@cas.org

Customers outside of North America should contact their local STN service center.

 

STN News - What's New on STN

    
    January 26, 2015 | Annual MEDLINE Reload on STN
    Features Enhanced Clinical Trial Information and the
    2015 MeSH Thesaurus
    
    January 23, 2015
 | STN Launches New Pricing
    Option for Information Brokers: Search Service
    Value Pricing
      
    September 29, 2014
| Cooperative Patent Classification
    (CPC) Combination Set Data Now Available in CAplus,
    INPADOCDB and USPAT Databases
 

View or sign-up for STN News e-Newsletter

STN Training

Training Events

    January 27, 2015
    1:00 pm EDT
    Search Strategies at the Interface of Chemistry
    and Biology: Immunoconjugates

    February 3, 2015
    9:30 am EDT
    What's New in new STN?

    February 5, 2015
    9:30 am EDT
    Orientation to new STN Bibliographic Searching

    February 5, 2015
    1:00 pm EDT
    What's New in new STN

    February 9, 2015
    1:00 pm EDT
    What's New in new STN

    Register for all of the training classes here.
          

Contact Us

E-mail   Phone & Fax
help@cas.org   800-753-4227 (North America)
    614-447-3700 (Worldwide)
    614-447-3751 (Fax)