What type of support do you need?
Contact the CAS Customer Center for all of your STN software, technical and other support needs.
In North America, contact the CAS Customer Center and STN Helpdesk by phone, email or fax.
8 a.m. - 6 p.m. Eastern Time (Monday - Friday)
1-800-753-4227 (North America)
Option 2: General information or account-related
Option 3: Assistance with search strategies, database
content, or using a product
Option 4: Technical assistance with software setup,
installation, and configuration
+1 614-447-3700 (outside North America)
Customers outside of North America should contact their local STN service center.