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CAS Customer Center

Contact the CAS Customer Center if you have questions or need additional information about any CAS product or service. For example, product features, account set-up or access, or formulating a search strategy, etc.

CAS Customer Center:

Hours: 8 a.m. - 6 p.m. Monday - Friday, U.S. Eastern Time
Option 2: General information or account-related questions*
Option 3: Assistance with search strategies, database content or using a product
Option 4: Technical assistance with software setup, installation and configuration
Phone: 1-800-753-4227 (North America) +1-614-447-3731 (outside North America)
Fax: 1-614-447-3751
E-mail: help@cas.org
Web: www.cas.org


*Many organizations have a library or information group that can also answer a basic question of whether access to a particular CAS product is  already available at the organization.
 

Mailing Addresses:
(general correspondence)
CAS
P.O. Box 3012
Columbus, OH 43210-0012
U.S.A.
(overnight packages)
CAS
2540 Olentangy River Road
Columbus, OH 43202
U.S.A.

 

Call CAS toll-free from outside U.S.

Belgium 0800-17706
Denmark 8001-7496
Finland 0800-1-159826
France 0800-90-10-63
Germany 0800-8168620
Israel 180-941-6058
Italy 800-871600
Mexico 001-800-753-4227
Netherlands 0800-022-3842
Norway 800-15981
Republic of Ireland 1800-55-7560
Spain 900-97-1189
Sweden 020-79-7444
Switzerland 0800 89 0445
UK 0808-234-7359


For people in countries not listed, dial your local Sprint access number, then ask for or dial 800-753-4227.

In countries where toll-free phone is not available, use +1-614-447-3731.

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